One of the comments I heard from numerous companies on panels and in the hallways is how they are using Twitter as a live customer service channel. Word of mouth is a large driver in adoption of your product or services, and having a positive spin is important. Bulletin boards have been around for years ...
Tag Archive: Twitter
Twitter opts your privacy in automatically
Twitter recently made a change in how it allows people to find you when they are attempting to add friends. They can search by phone number or email address, as shown in the screenshot here: The problem is, this is only seen when you log in via ...
Google Buzz – the Social Destination?
Buzz was a reserved name in Gmail folders for some time, and now it is clear why. I think Google realized that Wave should not have been the starting point with their jump into the real-time. Something that offered a simpler experience to a larger set ...